Information Technology Internship

KFF

KFF is the leading health policy organization in the U.S. As a one-of-a-kind information organization, we bring together substantial capabilities in policy research, polling, and journalism in one organization to meet the need for a trusted, independent source of information on national health issues—one with the scope and reach to be a counterweight to health care’s vested interests and a voice for people.

KFF runs 13 programs within our four major program areas: policy analysis, polling, journalism and public health information campaigns.

Position Summary

KFF is seeking an intern for its Technology Working Group (TWG). TWG provides Help Desk and technical support to the Foundation’s various departments.  The TWG Intern will be involved in providing general support of all technology issues, including the deployment of hardware and software resources, assisting staff with various IT needs and possible system and network administration project work. 

This internship provides an opportunity to work on a wide variety of technologies including laptops, desktops, printers, mobile devices, A/V, network/server equipment as well as various cloud hosted platforms such as Microsoft 365, Azure, Zoom, etc.  The TWG intern will gain practical work experience troubleshooting and resolving computer issues, expand their knowledge of a range of software programs, and deepen their understanding of how network environments work.

Specific Types of Knowledge, Skills, & Experience Required:

• High interest and familiarity with computers and technology;
• Setup, diagnose, and repair computer and related issues;
• Proficiency with Microsoft, Apple and Adobe products as well as current modern web browsers;
• Some familiarity with basic networking (e.g., TCP/IP, DNS);
• Ability to lift 50 lbs;
• Excellent verbal and written communication skills; and
• Excellent team player and work ethic.
• Must be an enrolled student.
• Authorization to work in the U.S.

Additional Experiences & Skills Preferred but not Required:

• Experience with mobile devices (e.g., Apple, Android and Windows Phones);
• Experience with Zoom and hosted O365, iDrive, OneDrive, Dropbox, AWS, etc.;
• Experience with Cisco Switches and Firewalls; and
• Experience with Microsoft Cloud products, Experience with Windows Server 2008R2- 2022, Hyper-V, Exchange, and Active Directory.

This full-time position will be based in KFF’s Washington, DC office, located downtown near Metro Center.

Compensation

Salary is competitive and commensurate with experience and qualifications and includes an excellent benefits package.

The salary range for the Information Technology Internship position is between $17.50 and $18.50/hour. Offers are based on the candidate's years of experience and KFF’s practice of upholding salary equity within the organization.

How to Apply

If this position is of interest to you, and you have the requisite experience and qualifications, please click the button to apply.

KFF has an efficient applicant review process and will contact candidates who have applied for this position and whose qualifications most closely fit the criteria for the job. No phone inquiries please.

We are a vaccinated workplace.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Inclusion Statement

It is the policy of KFF to actively promote a diverse and inclusive workplace in every respect, and to provide equal employment opportunities to all qualified applicants and employees in every phase of employment without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status, political affiliation, arrest or conviction records, or other categories protected under the law.