Service Sales Training And Readiness (STAR) Program

Reliance Standard's STAR (Sales/Service Training and Readiness) program is designed to prepare you for an exciting and successful career in business sales and service. During the one-year program you’ll have the opportunity to gain product and industry knowledge, develop strong relationship building and selling skills, and collaborate with colleagues and leaders. Putting your training into practice is a large part of the STAR program. Under the supervision of local management, you will be assigned hands-on activities to help you prepare while also allowing you to make an impact to the business. Successful completion of the program will advance you into a sales position with unlimited growth and earnings potential.

Program Overview

• The curriculum begins with extensive training on Reliance Standard’s group employee benefit products and services, underwriting, and overall business acumen. You will gain knowledge of the various roles and responsibilities within a regional sales office and become proficient in client servicing activities. During this time, you will be fully sponsored to obtain your state insurance license.
• On-the-job training is an essential component to your success, and you will be provided opportunities to job shadow and network. You will learn the key elements of servicing a case, building the relationship and driving growth opportunities.  You will bridge your newly developed skills with practical application. A main function of a client manager is to solve problems for our clients, and you will gain experience in this area as you work through actual cases with your manager and peers.
• As part of this program, you will also work towards obtaining your Certified Leave Management Specialist (CLMS) designation, a professional certification offered by the Disability Management Employer Coalition (DMEC). This opportunity is a unique and notable feature of Reliance Standard’s STAR program, distinguishing you as a leave expert upon completion.
• You will be ready to launch into your Client Management career with Reliance Standard at the end of this program.  

Preferred Candidates

• Early career professional or a Senior pursuing a 4-year college degree (business, marketing, or related field of study)
• Self-motivated and metrics-driven
• Strong interpersonal skills
• Ability to plan and prioritize daily tasks and responsibilities
• Excellent written and verbal communication skills
• Demonstrated ability to work well under pressure
• Ability to collaborate with others to solve problems
• Ability to work a hybrid schedule within the RSO you are assigned