Management Analyst III

Job Announcement

Are you a skilled professional with a passion for data analysis, project management, and business efficiency? Do you thrive in a collaborative environment and excel at managing complex data systems? Do you want to impact youth behavioral health services in your community? If so, we invite you to apply for the position of Children’s Services Act (CSA) Program and Operations Analyst. This is an exciting time to join Fairfax-Falls Church CSA as we meet the behavioral health needs of children and youth in our community.

The Children’s Services Act (CSA) Program and Operations Analyst will play a critical role in enhancing our business processes through expert data analysis, effective project management, and strategic collaboration. The analyst provides oversight for CSA’s data analytics and evaluation. This position collaborates with partners to collect and report program data to state and local stakeholders. Analyzes program data and identify opportunities for program improvement related to business processes and operations. Develops and implements quality assurance practices to improve data quality. Conducts on-going and ad hoc program evaluation activities to ensure the effective delivery of services. Requires a detail-oriented and analytical professional who can manage and interpret complex data, drive projects to successful completion, and work collaboratively with various partners to implement improvements.

Under general guidance of the CSA Assistant Program Manager, performs the following duties and responsibilities:

• Provides oversight for CSA data management. This includes compiling, verifying, and preparing quantitative analyses on statistical data and/or information regarding the effectiveness of service delivery. In partnership with the senior management team, the analyst assumes lead role in data management operations, conducts forecasting, and projections, analyzes metrics and synthesizes data for decision-making. Develops policies and guidelines for data collection and management. Works with Senior Management to define key reporting metrics, extracts, analyzes and synthesizes data into complex reports for different audiences. Maintains advanced technical knowledge of data-systems utilized by CSA.
• Supports data-informed decision-making for CSA.
• Serves as member of cross-program teams and workgroups that ensure compliance with state and local policy in relation to the provision of CSA funded services.
• Serves as lead analyst to compile, verify, and submit key financial reimbursement data files to state funding agency in accordance with state mandated deadlines and requirements.
• Leads collaborative efforts to implement and operationalize streamlining, data decision-making, and improving use of technology tools.
• Participates in management and supervisory teams and other required meetings. Serves as division lead on committees, task forces, and other workgroups as needed to evaluate the effectiveness and efficiency of existing systems and to inform process improvements.

Note: The assigned functional areas of the position are data analytics, youth behavioral health, child welfare, and/or business process re-design.
 

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)
Independently designs, develops, and coordinates ongoing department programs and special projects;
Performs a wide range of professional-level management work for more than one broad administrative function including complex analysis and diverse project management in a lead capacity;
Plans and conducts or oversees studies or research activities to ensure program quality, determine unmet needs or ensure efficacy of existing programs;
Provides guidance, recommendations, and advice to departmental managers;
Serves on committees, task forces, and management teams to evaluate the effectiveness and efficiency of existing management/administrative systems;
Writes, edits, and finalizes reports and presentations and presents findings and recommendations to department senior managers. 

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an-all inclusive list).
Considerable knowledge of mission, goals, and objectives of the organizational unit, program, or activities to which incumbent is assigned;
Considerable knowledge of the principles, practices, and techniques relating to the functional area of business operation (e.g. personnel, budgeting and financial management, contract administration and management);
Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services;
Ability to identify possible solutions for solving business problems;
Ability to evaluate proposals and solutions in terms of benefits, costs, and overall impact on the project, program, or organization;
Ability to make oral presentations to department management, other departments, or the public;
Ability to write detailed, accurate reports, grants, or solicitations for pertinent areas of administration;
Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data;
Ability to supervise and train staff;
Ability to lead assigned employees, including delegating and reviewing work assignments, providing coaching and guidance, monitoring and evaluating performance, and supporting training and development planning. 

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in field related to the assigned functional area; Plus four years of professional work experience with in the functional area.

CERTIFICATES AND LICENSES REQUIRED:
None.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check and a Child Protective Services Registry check to the satisfaction of the employer.

This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.)    

PREFERRED QUALIFICATIONS:

• Master’s degree in data science, public policy, public administration, public health, business, social work or other related field.
• At least three (3) years of experience with data management and analytics
• At least three (3) years of experience assessing program performance
• At least two (2) years of experience in human services administration
• At least two (2) years of experience effectively utilizing a variety of software and reporting solutions, such as Microsoft Excel, SPSS or SAS, Power BI or Tableau, or ArcGIS to analyze and present data.

PHYSICAL REQUIREMENTS: 
Sufficiently mobile to attend meetings and community events outside the office. Ability to use automated technology. Ability to communicate clearly and concisely, both orally and in writing. Ability to read and comprehend complex data and other materials. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE: 
Panel Interview and may include a practical exercise.
 
The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.  
 
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.